It is unfortunate that the world has to combat the wrath of the Coronavirus. While we appeal to all guests and staff members to stay extra cautious and take all the necessary precautions to curtail the spread of this infection, we also strive to do everything in our capacity, your safety and wellbeing is our highest priority. Thus, we understand your restraint and hesitation to travel during these trying times and have tried to address your concern by introducing flexibility beyond our published policies.
Effective 31May 2020, you may choose to modify or cancel your existing booking without attracting a penalty, visit rividohotels.in or calling the hotel reservations directly. The request however, has to be made at least 24 hours prior to the date of stay and is applicable for stays through 30 April 2020. For new reservations for any future date of stay, including reservations with pre-paid rates, between today and April 30, 2020, the reservations can be changed or cancelled at no charge up to 24 hours before your scheduled date fo arrival. Please note that changes to the reservation will be subject to availability and rate differences if any, shall apply.
If you have booked through a travel agent, an online booking platform, other third parties or your reservation is a part of a group booking - please contact your booking provider for further assistance. Since the COVID-19 situation is evolving, we will continue to provide updates to you as and when necessary.
We thank you for your continued patronage and wish you well during these challenging times.
Hotel Avora Tree, Rivido Hotels